NEED TO MAKE A EXCHANGE/RETURN

You’ve ordered from us, but you’re not 100% satisfied with the product or you’ve received a damaged item? No problem!

WE MAKE YOUR EXCHANGE/RETURN EASY

In the effort to make returns an eco-friendlier process, we have discontinued the use of paper return receipts. The following button will take you to our returns portal, where you can process your return online using your order number and email

OUR RETURN POLICY

You can return unwanted items within 14 days. You bear the cost for returns. As soon as we receive your return, we will send you an email confirming that we have received it. After reviewing the return, we will issue a refund based on the payment method you selected. The processing and refund can take up to 7 days. See our cancellation policy for more information.

ITEMS THAT CAN NOT BE RETURNED/EXCHANGED

Please make sure that all returned items are unworn/unused and in their original condition and are sent back to us in their original packaging.

INTERNATIONAL RETURNS

You can also register returns from abroad in our returns portal. Please note that the direct costs of returning the goods from abroad are to be borne by you.